FAQ

Yes! If you arrive before 3 PM, our team will:
• Store your luggage securely
• Invite you to head to the beach or pool
• Begin your check-in paperwork about one hour before official check-in
We appreciate your patience as we prepare your home-away-from-home.

Per fire code:
• 1-Bedroom Units: Maximum of 4 guests
• 2-Bedroom Units: Maximum of 6 guests

Amenities include:
• Heated swimming pool & whirlpool spas
• Tennis, racquetball, pickleball & shuffleboard courts
• Fitness center with treadmills, weights & stationary bikes
• Newly updated pool-side lounges & tower lanai furniture (recent improvements)
• Activities such as pool parties, bingo, aqua fitness, and more—hosted by our recreation director Margo
• A water bottle filling station in the lobby 

Housekeeping provides a deep clean during designated maintenance weeks and maintains resort-wide cleanliness year-round.

Each unit receives one parking pass.
Due to the resort’s original design and current construction staging, no additional parking spaces are available on-site. Owners and guests planning multiple vehicles should arrange:
• Off-site parking
• Rideshare/taxis
• Picking up additional guests instead of driving separately

Food and beverages may not be brought into the pool or hot tubs or placed along their edges to maintain safety and cleanliness.

For guest safety, no projectiles—such as footballs or frisbees—are permitted in the pool.

Temporary closures may occur due to:
• Chemical imbalances
• Introduction of contaminants
• Required safety resets
Our team works quickly to restore safe access.

No. Eagle’s Nest does not permit pets, including Emotional Support Animals (ESAs).

Yes. In accordance with the Americans with Disabilities Act (ADA), trained service animals performing specific tasks for an individual with a disability are welcome.
Examples include animals trained for:
• Sight/hearing assistance
• Seizure alerts
• Balance or mobility support

Yes—many guests make use of nearby kennels such as Critter Café, Marco Veterinary Clinic, Camp Bow Wow, Pampered Pet Resorts, and Love My Dog Resort & Spa.  These are also listed in our resources area.

Owners can update contact details anytime through the Eagle’s Nest section on hiltongrandvacations.com.

Eagle’s Nest is undergoing multi-year improvements to preserve the beauty and structural integrity of the resort. These include:
• Concrete, stucco, and fascia restoration (continuing into 2026)
• Fire alarm system upgrades
• Fiber optic installation improving phone and communications reliability
• Cooling tower repairs & backup parts for future reliability

Guests may experience:
• Intermittent noise
• Limited parking
• Increased equipment and contractor presence
We appreciate your understanding as these essential projects enhance long-term owner value.

Fees support:
• Resort operations
• Staff and management services
• Long-term structural reserves
• Insurance (significantly impacted by statewide market changes)

Fees are due January 1 each year and become delinquent after February 15. Late payments may incur additional fees or lockout risk. Each unit week requires a separate check if paying by mail.

The resort is managed by Hilton Grand Vacations, a full-service management company overseeing day-to-day operations as directed by the Eagle’s Nest Board of Directors.

Front Desk: 239-394-5167
Front Desk Hours: 7 AM – 11 PM
Office Hours: Monday–Friday, 9 AM – 5 PM

410 S Collier Blvd, Marco Island, FL 34145

Enjoy direct beach access and breathtaking Gulf views right from your unit.

Yes! Popular activities include: 

• Pool party & raffle
• Aqua fitness
• Poolside bingo
• Floating blackjack
  Activities schedules are provided at check-in and posted in the lobby. 

The resort was developed in the mid-1980s and features a unique blend of tower units and villa-style accommodations designed to maximize beachfront views.

• A strong sense of community
• Extremely low delinquency rates (0.025%)—nearly unheard of in the timeshare industry
• Multi-generational family experiences
• A history of meticulous maintenance, upgrades, and inspired hospitality